How does the AI receptionist work?
It answers every inbound call within seconds, 24/7 — greeting callers in your brand's voice, screening spam, answering FAQs, capturing lead info, and routing urgent requests without human intervention.
What happens after a call?
You receive an email and/or text with a full transcript, call summary, and captured lead data. It's also logged in your CRM if connected.
Can it handle medical practices?
Yes. We offer a HIPAA-compliant configuration at $499/mo including a signed Business Associate Agreement, plus AI and 1,500 minutes.
What about after-hours coverage?
Your business doesn't stop at 5pm but your staff does. The AI handles intake around the clock so you never miss a request.
Does it book appointments directly on my calendar?
No — the AI Receptionist captures the caller's request and preferred time, then sends it to your team to confirm. If you want callers self-scheduling straight onto a live calendar, that's part of the Concierge System.
