Privacy Policy

Memphis Web Solutions
A service line of Buzz Ranch Boss Enterprises
Effective Date: May 22, 2026

Memphis Web Solutions (“MWS,” “we,” “us,” or “our”) provides website, automation, AI receptionist, AI chat, documentation, technical support, and related business services. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request services, use our forms, communicate with our systems, or become a client.

1. Information We Collect

We may collect information you provide directly, including:

Name
Business name
Email address
Phone number
Mailing or business address
Website or domain information
Project details, service requests, and intake responses
Billing and payment-related information
Messages, emails, form submissions, call notes, support requests, and files you choose to provide

We may also collect limited technical information automatically, such as:

IP address
Browser and device information
Referring pages
Pages viewed
Date/time of visits
Basic analytics and security logs

If you call or interact with an AI receptionist, AI chat, or automated intake system we provide or manage, we may collect call metadata, transcripts, summaries, recordings if enabled, and information you choose to provide during that interaction.

2. How We Use Information

We use information to:

Respond to inquiries
Provide quotes, proposals, invoices, and services
Build, manage, troubleshoot, or support client websites, automations, AI receptionists, chat systems, and related tools
Schedule, document, and follow up on support requests
Process payments and maintain business records
Improve our services and internal operations
Detect, prevent, and troubleshoot fraud, abuse, security issues, or technical problems
Comply with legal, tax, accounting, and regulatory obligations

3. Payments

Payments may be processed through third-party payment providers, including Stripe. We do not store full credit card numbers on our own systems. Payment providers process payment data under their own privacy and security policies.

4. AI, Automation, and Service Providers

To provide our services, we may use trusted third-party tools for hosting, email, analytics, AI/automation, voice agents, payment processing, scheduling, documentation, and support. These providers may process information only as needed to provide services to us or our clients.

We do not sell personal information.

5. Client Data

Client-provided information, documents, credentials, business records, call transcripts, and technical details are treated as confidential operational information. We use client data only to provide, maintain, improve, secure, document, or bill for the services requested.

Clients should not send sensitive credentials, regulated data, or confidential files through unsecured channels unless they understand and accept the risk or we have agreed on a secure transfer method.

6. Sharing Information

We may share information:

With service providers that help us operate our business or provide client services
With payment processors for billing and payment collection
With a client’s approved contacts or vendors when needed to complete requested work
When required by law, subpoena, court order, or government request
To protect rights, safety, security, or prevent fraud/abuse
In connection with a business transfer, merger, or reorganization

We do not sell personal information.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as needed to provide services, maintain business records, comply with legal/tax/accounting obligations, resolve disputes, and enforce agreements. We may retain client project records, invoices, support notes, and related documentation for business continuity and audit purposes.

9. Your Choices

You may contact us to request access, correction, deletion, or limitation of certain personal information, subject to legal, accounting, security, contractual, and operational requirements.

You may opt out of marketing communications by following unsubscribe instructions where provided or by contacting us directly.

10. Cookies and Analytics

Our website or third-party tools may use cookies or similar technologies for basic site operation, analytics, security, and user experience. Browser settings may allow you to block or delete cookies.

11. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.

13. Contact

Memphis Web Solutions
A service line of Buzz Ranch Boss Enterprises
Email: contact@memphiswebsolutions.com
Phone: 901-231-5951
Website: https://memphiswebsolutions.com